American Airlines’ AAdvantage frequent flier program won 2013 Freddie Awards in 3 categories for the Americas region – Program of the Year, Best Elite Program and Best Promotion.
Freddie Awards recognize excellence in frequent travel programs and rate the programs in 6 categories – Program of the Year, Best Promotion, Best Redemption Ability, Best Customer Service, Best Elite Program and Best Loyalty Credit Card.
Separate awards are given for each of the 3 regions – the Americas, Middle East/Asia/Oceania and Europe/Africa.
Southwest Airlines Rapid Rewards won the Americas region awards for Best Customer Service. Southwest Airlines Rapid Rewards Credit Card also won the award for Best Loyalty Credit Card for the Americas.
Virgin Australia won Freddie awards in 3 categories – Program of the Year, Best Redemption Ability and Best Elite Programme for the Middle East/Asia/Oceania region.