Airfare News

I recently flew on US Airways from Portland, Maine to Los Angeles to attend the 2008 Aussie Specialist Corroboree (annual meeting). When I booked the ticket, I first tried for a flight on Jet Blue - my ultimate favorite domestic airline, and Southwest - typically a viable alternative for low cost airfare from northern New England. Both, unfortunately, did not have the schedule I needed and/or lowest cost airfare. US Airways had a one-way ticket with the best price that would transport me to the west coast by noon.

Knowing that I would now have to pay an exorbitant price for coffee or water once on-board, I purchased a bottle of water and cup of coffee before boarding the plane. This was a good move as there was little time to make the connection for the west coast upon landing in Philadelphia and absolutely no time to find something to drink and stand in a long line.

Everything was proceeding smoothly - the plane to Los Angeles departed on time, the flight attendants were personable and even offered passengers glasses of cold water (no charge!), and the pilot announced our expected time of arrival in Los Angeles was on schedule - until THE announcement: “If there are any doctors or medical personnel on-board, please notify the flight attendants.”

The next voice announced our emergency landing in Phoenix, and 2 hours later we were back in the air headed to Los Angeles. The passenger who left the airplane in Phoenix had an anxiety attack; US Airways’ personnel determined it was best to be safe and get her to immediate medical attention on the ground.

The plane was full, but most of the passengers were not distressed that their flight arrived almost 3 hours late. Each of us could imagine that in a different situation, we might have necessitated the emergency landing.

As of the June DOT Air Travel Consumer Report, US Airways ranked among the top 3 major airlines for on-time flights for the past 7 months - a significant improvement over their past record. Unfortunately, my flight certainly did not help them maintain their record for August.

It’s reassuring to know that although this airline - now charging for excess baggage, refreshments, snacks and ceasing on-board entertainment (movies) in November - is taking extreme measures to offset rising fuel costs, it does not hesitate to make emergency landings (and no doubt incur unanticipated additional costs) when passengers are in need of medical attention.

Choose your carrier carefully - attention to passenger well-being can still be found with low cost airfare.

US Airways recently announced a new “pay-as-you-go” program - if you want a beverage on a US Airways flight, be prepared to pay. Passengers on transatlantic flights are exempt from this new charge - beverages are still complimentary if you purchase cheap airline tickets to Europe on US Air.

In addition to the $2 charge for non-alcoholic beverages (be sure to purchase your drink before boarding the plane!), your first checked bag will be assessed a $15 fee, unless you are an unaccompanied minor, active military or a preferred Dividend Miles member. The baggage fee applies to all flights to/from Canada, Latin America and the Caribbean and all flights within the U.S.

If you want to use your mileage for cheap airline tickets to Europe, be prepared to pay - $25, $35 or $50 depending on your destination to book a ticket. The new fees for calling US Airways to make your reservation will be increased to $25 per ticket for domestic US travel and $35 for international travel.

Use AirBanks’s booking engine to find your low cost airfare and cheap airline tickets to Europe to save these fees! And if you’re planning to stop in at Baltimore, Raleigh, Munich, Rome or Zurich, don’t bother to look for the US Airways Clubs. They will be closed effective August 6, 2008.