Delta Airlines has been named Airline of the Year in Air Transport World magazine’s airline industry achievement awards – the first top ranking for a US airline by the magazine in more than a decade.
The 40th Annual Awards will be presented by the magazine’s editors at a ceremony in Singapore in February. The winners will also be featured in a special section of the ATW March edition.
The awards program originated in 1974 and has become one of the industry’s most prestigious honors. Winners are determined on the basis of exceptional service, innovation and performance.
In 2013 – and also in 2007, All Nippon Airlines was honored as Airline of the Year; previous winners include Air New Zealand (in 2012 and 2010), Emirates, Asiana, Singapore Airlines and Cathay Pacific.
The last time a US airline was recognized for this award was in 2003, when Southwest was the recipient. Delta was honored previously as the top airline in 1998 and 1977.
The editors of the magazine cited Delta’s consistent excellence in several categories as grounds for the top honor. These include high standards of customer service, a consistent and excellent safety record, environmental and technological efforts, innovation by management and excellent employee relations.
Delta has also bagged many other aviation industry honors in recent times, including:
- Being named the No. 1 airline in Fortune magazine’s “Most Admired” global airline industry list for the second time in three years;
- No. 1 ranking in the Business Travel News Annual Airline Survey for the third consecutive year; and
- Awarded Best Domestic Airline in Travel Weekly’s Readers’ Choice Awards.
Delta, a founding member of the SkyTeam global alliance, has been active in forming trans-Atlantic joint ventures to increase the availability of its flights to Europe from the United States. The airline has code-share agreements with Air France-KLM, Alitalia, Virgin Australia and Virgin Atlantic.
Delta and its worldwide partners have hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City, Sydney and Tokyo-Narita.
AirBank offers consolidator airline tickets on Delta for its international fights to many destinations in Europe, to Australia and to Asia, including India and Japan.