UAE-based Etihad has come to the aid of families flying with young children on its long-haul flights with the introduction of dedicated in-flight child care assistance by specially trained cabin crew members, dubbed Flying Nannies.
The Flying Nannies, who will be easily identifiable by their bright orange aprons, provide help to families with young children as well as unaccompanied minors.
“Flying Nanny will liaise with parents and use their experience and knowledge to make the travel experience easier. This includes helping serve children’s meals early in the flight and offering activities and challenges to help entertain and occupy younger guests,” said a senior Etihad official in the official press release.
The nannies will be trained to engage children and focus their attention while seated with activities including simple arts/crafts and even magic tricks.
Etihad has trained nearly 300 cabin crew members for this role in the past two months. An additional 60 nannies will be trained in September and eventually the airline plans to have 500 Flying Nannies working throughout its flights by the end of 2013.
The nanny training course, provided by the Norland College (UK), includes training in child psychology and sociology, which enables the Flying Nannies to identify different types behavioral and developmental stages that children go through and deal with the needs of each of their traveling families.