Airline passengers are the losers in the airfare pricing negotiations between the global travel ticket distribution services and the airlines. The airlines consistently neglect the customers and focus instead on striking deals with distribution networks. A widely prevalent deceptive practice adopted by airlines is the non-disclosure of additional fees such as baggage and seat-reservation fees. This limits consumer freedom as it prevents travelers from comparing the full cost of travel across airlines.
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A Closer Look: It’s time airlines tell the truth, the whole truth about air travel prices