A majority of frequent fliers polled in a 2012 survey think that the TSA is doing a poor job.
The survey of 1,852 frequent travelers was conducted in August by Frequent Business Traveler in partnership with FlyerTalk. The survey found that 56.4 percent of the travelers were not satisfied with their experience of TSA’s security procedures.
The survey also found that fliers who had used TSA’s trusted traveler program PreCheck said that it did not change their opinion of the TSA.
More information was in an article that is no longer available on the Aviation Queen blog.