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We respect your privacy and abhor Spam. We understand the trust that you have placed in us by providing personal information online and by phone and we will work with integrity to ensure the security and confidentiality of the personally identifiable information ("personal information") you provide us.
This AirBank-Travel.com Privacy Statement discloses the personal information privacy practices for Great Escape Travel Services,LLC ("GET") and AirBank-Travel.com, Inc. and their affiliates and subsidiaries (collectively, "we," "us," "our," or words of similar import). We operate the AirBank-Travel.com web site and other related web sites (collectively, the "Web site"). The Web site is intended for use by individuals who are over 18 years of age.
By accepting the Terms of Use you expressly consent to our collection, use and disclosure of your personal information, as provided in this Privacy Statement. This Privacy Statement is incorporated into and subject to the provisions of the Terms of Use.
A Special Comment concerning Children
Children are not eligible to use the services available on our Web site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use our Web site services only in conjunction with your parents or guardians.
Information We Collect About You
We collect personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, credit card information or e-mail address. This personal information is needed in order to process travel reservations, requests for information, and to subscribe to our newsletter, survey or competition.
On all Web site pages that collect personal information, we specifically describe what information is required in order to provide you with the service you have requested.
We collect personal information when you:
- Request information regarding an airfare or travel service
- Require an airfare or travel service to be booked
- Register as a AirBank-Travel.com newsletter subscriber
- Participate in a survey, contest or sweepstakes
- Contact AirBank-Travel.com for assistance or with a suggestion
Surveys, Contests, and Sweepstakes Information
Occasionally, we may offer our Web site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by us when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, street address, and other information requested in the specific form related to the survey, contest, or sweepstakes.
Contacting AirBank-Travel.com
We collect personal information such as your full name, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with logging onto our Web site or when you phone us.
Reservation Information
Personal information is also requested, but is not collected or retained by us, when you make a reservation by phone or through our Web site. See Reservations, below, for additional information on sharing of this personal information with others.
Our Partners
We have partnered with reputable suppliers and other third parties to offer our clients and Web site visitors a variety of products and services. All services throughout our Web site that are provided by a third-party partner are described as such in this Privacy Statement or elsewhere in the Web site. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than we do. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your personal information.
Other Information We Collect About You
Some information may be collected automatically every time you visit our Web site. This information is described below.
Cookies and other Web technologies
When you access our Web site as a visitor, we may collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information -- it is collected automatically as a means of supporting your use of our Web site. The cookie assigned may be a "session" cookie file (deleted at the end of the session) or permanent cookie file on your computer's hard drive. The cookie may or may not contain any personal information. You can always choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you may not be able to access some services offered by us on our Web site.
A cookie file may also be placed on your hard drive by a third-party advertising company, which may be used to aggregate statistics about your visits to this Web site and other web sites. The company may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of an action tag (also known as an invisible gif), which the third party places on our Web site to collect anonymous information. They may use this anonymous information about your visits to this Web site and other sites in order to provide advertisements about products and services of potential interest to you.
Additionally, you may encounter "cookies" or other similar devices on certain pages of our Web site that are placed there by third parties. For example, if you view a web page that has content created by a supplier of AirBank-Travel.com, there may be a "cookie" placed within that content. We do not control the use of cookies by third parties.
If you use a web site providing a service for us or a web site that helps facilitate your activity on our Web site, that web site may provide personal information about you and your transactions back to us. Similarly, web sites that we partner with may also provide personal information about you back to us.
This Privacy Statement covers the use of cookies and other technology by us with respect to our Web site only and does not cover the use of cookies and other technology by any suppliers to AirBank-Travel.com, advertisers or other third parties. For more information about the privacy practices of suppliers, advertisers and third parties, please review the privacy policy for the Suppliers, advertisers or third parties.
Computer Information
We may collect certain technical information from your computer each time you request a page during a visit to our Web site. This information is collected from your computer's Web browser and may include your IP address, operating system, Web browser software (i.e. Mozilla, Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site. Wireless users (if you are using your cellular phone to access the Internet) should check with their wireless company to understand whether personal information may be used to identify them.
Use of Your Information
Information collected by us may be used to:
- Register you as a AirBank-Travel.com newsletter subscriber
- Provide you with information you request
- Send e-mail notifications for special promotions
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
E-mail Notifications
If you choose to receive communications from us about special promotions, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, specials, or other travel opportunities on AirBank-Travel.com and its partners' web sites.
We may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, we require that the third-party return all information to us.
Responses to Your Questions or Suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with logging onto the Web site or by phone.
Improving the Quality of Your Visit to Our Web Site
We may collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the Web site and develop featured programs and content that will be of interest to our site visitors.
Sharing of Your Information
AirBank-Travel.com does not sell or rent your personal information to anyone
Corporate affiliates
We may share your personal information among our subsidiary, parent, and affiliated organizations, but the information will be used by them for internal purposes only. It is possible that we, our subsidiaries, affiliates, joint ventures, or any combination of these, could merge with or be acquired by another business entity. Should such a combination or result occur, you should expect that we would share some or all of your personal information in order to continue to provide the services related to the Web site. We cannot assure, however, that the new entity will follow the practices disclosed in this Privacy Statement.
Suppliers
When you request information about airfares and travel services, we provide the personal information you give us to the appropriate AirBank-Travel.com Suppliers. This information is provided to them so that they can directly provide us with the information/bookings you have requested. Although we have attempted to limit our Suppliers from using or disclosing your personal information beyond the scope needed to accomplish the purposes for which it is given, we cannot assure that such limits will be observed by the Suppliers. Therefore, we encourage you to review the information privacy practices of any supplier from whom you request information on our Web site or with whom you have booked travel. In addition, these Suppliers may also contact you to obtain additional information about you or your request for information.
Reservations
We request that you provide your name, address, e-mail address, telephone numbers, fax number, credit card information (name on the card, type of card, card number, and expiration date), travel preferences and various other travel-related information (e.g. hotel and airline frequent flyer numbers) when a reservation for travel is made through our Web site or by phone. This information is not kept on our Web site.
Other Sharing of Information
We may occasionally share aggregated information with our Suppliers and service providers. This information does not contain any personal information and is used to develop featured programs and content that will be of interest to our Suppliers and Web site visitors.
Our Legal Obligations
We may be required by law or legal process to disclose personal information and other information you have provided us in your use of our Web site or related services. We may also disclose information to enforce the Terms of Use, as well as against someone who poses a threat to our interests (such as customer fraud) or whose activities could bring harm to others. As a result, we may, in our discretion, disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability. Some of these rights to disclose information are further described in the Terms of Use.
Other Web Sites
There are several places throughout our Web site that may link you to other web sites that do not operate under our information privacy practices. When you click through to these web sites, our information privacy practices no longer apply, and we are not responsible for use or disclosure of information obtained from you through such web sites. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.
Other Disclosures
We cannot ensure that all of your private communications and personal information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications, or they may abuse or misuse your personal information that they collect from our Web site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Retention of Personal Information
Upon your request, we will deactivate your personal information from our active databases. To make this request, you may send an e-mail to fly[at]airbank-travel.com Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.
We may retain in our files information you have requested be removed in some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms of Use. Further, such prior information may never be completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your request.
Communications From AirBank-Travel.com
Our Suppliers and visitors to the Web site will receive communications from us when they:
- Request information regarding a travel service
- Confirm bookings with us
- Elect to receive special promotional marketing communications
- Win a contest or sweepstakes
- Contact us with questions/suggestions
Special Promotional Marketing Communications
If you request, you will occasionally receive e-mails notifying you of special promotions or other travel news. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available.
You can discontinue your subscription at any time to our promotional e-mail services or newsletter at any time by clicking on the ‘unsubscribe’ notice on the special promotional e-mails or newsletter.
Contests and Sweepstakes
You have the option of sending an e-mail to us requesting a change to the information you have provided to us or to receive a copy of the information we have stored during the length of any contest or sweepstakes. We will make every reasonable effort to honor your wishes. Proof of identity may be required to make the change.
Customer Support Or Questions/Suggestions
When you request assistance with logging onto the Web site, we will respond to you via e-mail or telephone.
Protecting Your Information
We use industry standard practices to safeguard the confidentiality of your personal information, including "firewalls" and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our company. However, "perfect security" does not exist on the Internet, and we will not be responsible or liable for unauthorized access to or use of any personal information.
Changes to the Privacy Statement
We reserve the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this Privacy Statement or in how we will use your personal information, we will prominently post such changes prior to implementing the change. All changes to this Privacy Statement become effective thirty (30) days after the date such notice is first posted. We may, but are not required, to notify Suppliers of changes to this Privacy Statement by e-mail at their registered e-mail addresses. If you do not agree with such changes, please notify us of your disagreement. Your sole recourse related to such change, however, is to request that we deactivate your account.
Contacting AirBank-Travel.com
If you have questions about our Privacy Statement, please contact us by email at fly[at]airbanktravel.com or by US mail at: President, Great Escape Travel Services LLC, P.O. Box 227, Alton Bay, NH 03810, US.
This Privacy Statement was produced and originally posted on AirBank-Travel.com on
June 18, 2006.
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