We respect your privacy. We understand the trust that you have placed in us by providing personal information online and by phone and we will work with integrity to ensure the security and confidentiality of the personally identifiable information you provide us.
This AirBank-Travel.com Privacy Statement discloses the personal information privacy practices for Great Escape Travel Services, LLC and AirBank-Travel.com and their affiliates and subsidiaries (collectively, “we,” “us,” “our,” or words of similar import), including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Great Escape Travel Services, LLC operates the AirBank-Travel.com web site and other related web sites (collectively, the “Web site”). The Web site is intended for use by individuals who are over 18 years of age.
Great Escape Travel Services, LLC abides by the Safe Harbour framework as set forth by the United States Department Of Commerce regarding the collection, use and retention of information collected from the European Union by a website on the airbank-travel.com domain.
In general, you can visit AirBank-Travel.com on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how Great Escape Travel Services, LLC may use your personal information and with whom we may share it. Depending on the type of Great Escape Travel Services, LLC website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Great Escape Travel Services, LLC website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling Your Transaction Request
If you request something from a Great Escape Travel Services, LLC website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
The information you provide to Great Escape Travel Services, LLC on certain Great Escape Travel Services, LLC websites may also be used by Great Escape Travel Services, LLC for marketing purposes. To opt-out of receiving further marketing emails from Great Escape Travel Services, LLC, please follow the unsubscribe instructions included in each email.
Information for Business Partners
If you represent a Great Escape Travel Services, LLC Business Partner, you may visit a Great Escape Travel Services, LLC website intended specifically for Great Escape Travel Services, LLC Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Great Escape Travel Services, LLC Business Partners generally. For instance, this may involve using your information to send you details of Great Escape Travel Services, LLC Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Great Escape Travel Services, LLC customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Great Escape Travel Services, LLC Supplier Administration
If you represent a Great Escape Travel Services, LLC supplier, you may visit a Great Escape Travel Services, LLC website intended specifically for use by Great Escape Travel Services, LLC suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of our organization, business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other Great Escape Travel Services, LLC suppliers generally.
Great Escape Travel Services, LLC Discussion Forums and Chat Rooms
If you participate in a Great Escape Travel Services, LLC discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Great Escape Travel Services, LLC, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of Great Escape Travel Services, LLC.
Other Great Escape Travel Services, LLC Web Site Notices
In some cases, specific Great Escape Travel Services, LLC websites may contain other notices about their use and the information practices applicable to those sites.
Our Worldwide Practices
Great Escape Travel Services, LLC is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your personal information, all over the world.
We may share your personal information within Great Escape Travel Services, LLC and transfer it to countries in the world where we do business.
Some countries may provide less legal protection for your information. In such countries Great Escape Travel Services, LLC will still handle information in the manner we describe here.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
From time to time we may supplement information you give us via a Great Escape Travel Services, LLC website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases Great Escape Travel Services, LLC uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is our practice to require such suppliers to handle information in a manner consistent with our data security policies.
Mergers and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons, Great Escape Travel Services, LLC decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions.
Cookies and Other Technologies
We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Great Escape Travel Services, LLC websites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” Great Escape Travel Services, LLC or others on our behalf may use this data to analyze trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called “cookies.” A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you.
The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages available at www.allaboutcookies.org that explain how cookies work and how they can be managed.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is our general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit www.networkadvertising.org and follow the “opt-out” instructions.
Personalized URL Link
On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with Great Escape Travel Services, LLC and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an e-mail, a notice on a website registration page, or as a response to you logging on to a certain website.
If you choose to visit one of these websites, you are agreeing to let Great Escape Travel Services, LLC collect information about your visits and also to its association with other information about you and your relationship with Great Escape Travel Services, LLC. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Links To Non Great Escape Travel Services, LLC websites
Great Escape Travel Services, LLC websites may contain links to other web sites. Great Escape Travel Services, LLC is not responsible for the privacy practices or the content of those other websites.
Notification of Changes
This privacy statement was last updated on January 15, 2015. A notice will be posted on our website home page for 30 days whenever this privacy statement is changed in a material way.
Privacy Questions and Access
If you have a question about this statement or our handling of your information, you can call us at (603) 875-1747 or send a letter to the mailing address listed below.
If you wish to obtain a copy of particular information you provided to Great Escape Travel Services, LLC, or if you become aware the information is incorrect and you would like us to correct it, contact us at (603) 875-1747.
Before Great Escape Travel Services, LLC is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.
If you have questions or concerns regarding this privacy statement, you should first contact Great Escape Travel Services, LLC directly.
How to Contact Us
Questions about this statement or about our handling of your information may be sent by post to Great Escape Travel Services, LLC, Privacy Office, PO Box 227, Alton Bay, NH 03810 USA.