The recently introduced self-service touchscreen kiosks for speedy customs clearance at Chicago’s O’Hare International Airport have drastically reduced customs clearance waiting times for the US citizens arriving at the airport.
O’Hare was the first airport in the US to launch these kiosks. The 32 kiosks in Terminal 5 are a part of the US Customs and Border Protection (CBP)’s Automated Passport Control program (APC) at the airport.
The free program, which does not require pre-registration or membership, allows travelers with US passports to quickly go through the US border clearance process by scanning their passports and entering customs information at one of the 32 self-service kiosks.
Travelers then receive a receipt which they can hand to the customs personnel, complete the entry process – and be on their way. Estimates are that the kiosks reduce the waiting time by at least 16 minutes.
Here’s hoping they’re installed soon at all the other major US international airports!