Most of us hope for a seat upgrade when we board an airplane. But if you’ve booked your flight and your seating is confirmed, an involuntary downgrade – when the airline moves you from a higher class to a lower class – is one of the most unpleasant situations that you can face.
One of the most prevalent reasons for a downgrade is a change in aircraft type, resulting in fewer premium seats.
Unfortunately for air travelers in the US and unlike the rules covered by the European Union – where an airline has to refund 30 to 75 percent of the difference in airfare within a week – there are no specific rules covering downgrades. In the US, the airlines deal with downgrade situations on a case by case basis.
If you’re downgraded, you should present your case for compensation quickly and calmly. Asking for a win-win resolution, such as a guaranteed upgrade on your next flight is also a good course of action.
Read more about downgrades here:
YOUR MONEY-How to handle an airline downgrade